Any merchandise purchased from Amadeus Sheet Music is returnable if:
- It is defective.
- There was a shipping error
Return requests must be made within 30 days of receipt of the product to be returned.
Amadeus Sheet Music is not responsible for any return guarantees beyond our standard policy. We are not responsible for cancelled orders, declined credit cards, items deemed unusable or not what expected, unintentionally ordered items or any reason other than defective or sent in error. In the event defective merchandise is received or there is a shipping error, the following procedure must be followed:
- A return authorization code must accompany the product. This can be obtained by contacting Amadeus Sheet Music directly.
No unauthorized returns will be credited. Any returns shipped to Amadeus Sheet Music without an authorized return label will be discarded with no credit given. Opened audio or DVD products are ineligible for return.